How to subscribe to the automatic call service

The automatic call service saves a lot of time and money. The service enables you to make hundreds or even thousands of automatic calls at the same time. Get to know the service, what is it? How it works? What's the point of it? And why do InnoCalls customers use it?

What is automatic call service?

Automatic calls is an automated phone system that sends calls to customers via a pre-recorded voice message. All it takes is to record the message, adjust the call settings, and send it to as many people as you want at the same time.

The most prominent uses of the automatic call service:

There are many uses of automatic calls, and perhaps this is what makes them unique, and perhaps the most prominent of these uses are the following:

1. Promotion of special events.
2. Solicit customer feedback.
3. Compliance with quality, safety and operational standards.
4. Send emergency telephone blasts.
5. Advertise training and collect subscriptions.
6. Provide high touch service at a low price.
7. Payment due reminders.
8. Follow-ups for a specific service.
9. Get an evaluation of the service.
10. Subscription renewal for a specific service.
11. Inform customers of new offers.
12. Avoid explosion calls.

All of these uses made the automatic call service an easy way to reach a large number of customers at the same time while avoiding exploding calls or the line being busy, but why the automatic call service over other services?

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Benefits of automatic call service:

There may be multiple means of communication with customers, and automated response methods abound, but automatic calls are a service that combines many benefits, the most important of which are:

• Efficiency:

You can record automatic calls and schedule them according to the date and time you prefer and suit the content of the call.

• Better response:

It is preferable to rely on automated calls instead of messages because calls have a higher response rate.

• Access speed:

Automatic calls cover a large number of people in a short time, which means faster access to your customers.

• Increase productivity:

The automatic call service helps you reduce the company's customer service staff and thus utilize this number in more tasks to increase productivity.

• Call scheduling:

Seasonal calls on holidays and events are one of the important means of communicating with customers, and therefore scheduling them is an important matter provided by the automated call service by determining the appropriate timing and target numbers.

• Direct the call to the correct contacts:

Calls enable you to target your segment more precisely.

• low cost:

Don't compare the cost of robocalls to the costs of relying on staff to do the job.

As for the types of automatic calls, they are divided into two types:

• Outgoing calls :

Automatic outgoing calls contain a pre-recorded message that plays once customers choose to call. 

• Incoming calls:

These calls trigger an action customers can call a specific number to initiate an action – unsubscribe, cancel reservation, balance inquiry and more.

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How do automatic calls work through Innocalls?

To get acquainted with the service work system, follow the following with us:

1. Selects the message that you want to send through it.
2. It is possible to record the message from or type the text into speech automatically.
3. The program that sends the call runs on a computer.
4. An audio modem allows a computer to play recorded audio over a telephone line
5. Select the contacts you want to send the call to.
6. Determine the most appropriate dispatch time.
7. Review the estimated cost of your phone call and make sure all settings have a green check mark.

In short to start an automated phone call, record your message, schedule the date and time, select the target group of contacts you want the message to reach and that's it.

Why do Innocalls clients use this service?

Innocalls customers rely heavily on the automatic call service because of the advantages it provides to them, some of which we mentioned, which are related to costs, ease of communication with customers, and increased productivity, in addition to the following:

• The ability to promote special events.
• Provide important information with high efficiency.
• Process payments by informing the customer of what needs to be paid.
• Avoid busyness or absence of reception staff.
• Provide high quality service at a low price.
• Advertise training and collect subscriptions.
• Solicit customer feedback.
• Evaluate the company's performance.

The automated communication system does not stop when the call or message reaches its destination. Calling, texting, and emailing services generate reports that you can review in real time.

How to subscribe to the automatic call service:

You can subscribe to the automatic call service immediately after contacting InnoCalls through the following means of communication:

• Email: sales@innocalls.com
• Mobile: KSA: +966920033150
• Website: http://localhost/wp