Looking all entrepreneurs and companies today
on The most innovative and appropriate technical solutions So advance Innocalls
Integrated communications service way to communicate with customers more effective

service Unified number and landline Which allows customers to communicate easily.

Communicate with any of the team members directly via private number with it.

Control the number of calls Incoming calls on the same number to avoid line busyness.

construction Register for the phone Includes all customers and share it with the team.

design Interactive voice message To interact with the caller, direct them to the appropriate employee, and promote products and services.

Follow up on employee productivity. The feature of direct listening to calls

View and analyze Call history customers and identify their needs.

Procedure Audio meetings between all team members on the same call.

Feature "Call routing" To communicate with clients at all times outside the office and over time.24 hours

The ability to activate the voice mailbox if the call is not answered and diverted for voicemail

Unique and customized solutions

for sector E-Commerce

Order Confirmation

By using a system Innocalls An automatic call will be sent to the customer's mobile to confirm or cancel the order using an interactive voice message

Example: Press 1 to confirm, press 2 to cancel...etc

  • Orders are also confirmed in your CRM system
  • In the event that the customer does not answer the call, the status of the request will be “on hold”, and he can later modify it manually.

Order Tracking

Because all customers currently want to know the location of the required product, Innocalls will connect with the company's CRM system and inform the customer immediately upon contacting the status of the product at the present time.

Advantages system use Innocalls
for sector E-Commerce

Convey a unique marketing experience to customers

Leave a good and professional impression for customers

Reduce operating costs


With Customer Relationship Management Systems -CRM-

Innocalls integrates with all customer relationship management systems

Comprehensive vision of all company communications and providing better customer service

Why Innocalls?

High quality service

Competitive prices

Distinguished technical support

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