Today we live in a world where every company needs convenience and for that Innocalls offers a comprehensive communication service connecting to your customers more effectively
Claim Local and unified number for your business to communicate with your customers more convenient
Reach any team member by simply dialing their unique Extension number
Control the capacity
of your Concurrent calls on the same phone number at any one time
Make a Phonebook for all your clients’ contacts shared among agents
Setup an Interactive voice message to interact with your callers and direct them on how to proceed
Observe your customer-facing employees in action/review all Call recordings and track productivity
Analyze the Call history of customers and know more about them
Talk to several agents on the same live call through innocalls Audio conferencing
Make yourself reachable, even when you're outside the office through Call Forwarding feature
In case you can’t answer the phone, Activate your Voicemail mailbox, and your calls will be diverted to Voicemail
Customized solutions for E-Commerce companies
With innocalls Your customers will get Auto order confirmation via phone call and IVR will be played asking for input to approve or reject their orders.
- The order will be marked as verified in your integrated CRM.
- In case your customer rejected the call,the order will be marked as Pending sothat you can make manual verification.
Because Customers want insights into where their orders are at every stage, innocalls will automatically connect your integrated server, updating customer where the order currently is. Once your customers call following on their order status.
Benefits for using innocalls E-commerce?
Improve the customer experience
Convey a professional impression
Reduce operational costs
CRM Integrations
Innocalls comes with several dozens of integrations available to enhance your customer tracking and keep all the communications connected.
Why Innocalls?
High-Quality service
Competitive pricing
Superior customer service
