Today we live in a world
where every company needs convenience and for that
Innocalls offers a comprehensive communication service
connecting to your customers more effectively

Claim Local and unified number for your business to communicate with your customers more convenient

Reach any team member by simply dialing their unique Extension number

Control the capacity
of your Concurrent calls on the same phone number at any one time

Make a Phonebook for all your clients’ contacts shared among agents

Setup an Interactive voice message to interact with your callers and direct them on how to proceed

Observe your customer-facing employees in action/review all Call recordings and track productivity

Analyze the Call history of customers and know more about them

Talk to several agents on the same live call through innocalls Audio conferencing

Make yourself reachable, even when you're outside the office through Call Forwarding feature

In case you can’t answer the phone, Activate your Voicemail mailbox, and your calls will be diverted to Voicemail

Customized solutions
for E-Commerce companies

Order confirmation

With innocalls Your customers will get Auto order confirmation via phone call and IVR will be played asking for input to approve or reject their orders.

Ex:(press 1 to confirm, press 2 to deny, etc.)
  • The order will be marked as
    verified in your integrated CRM.
  • In case your customer rejected the call,
    the order will be marked as Pending so
    that you can make manual verification.
Order tracking

Because Customers want insights into where their orders are at every stage, innocalls will automatically connect your integrated server, updating customer where the order currently is. Once your customers call following on their order status.

Benefits for using
innocalls E-commerce?

Improve the customer experience
Convey a professional impression
Reduce operational costs

CRM Integrations

Innocalls comes with several dozens of integrations available to enhance your customer tracking and keep all the communications connected.

Why Innocalls?

High-Quality service

Competitive pricing

Superior customer service

Don’t have
innocalls application yet?